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Archive for December 2016

How to charge a manual order in ShipHero

When you take orders manually, if you want to charge them directly in ShipHero you can if you have an account. Step 1 is to add your credentials at Settings -> Then you’ll have a Charge Order button on your orders you can use.

Create kits automatically within Shopify and Bigcommerce

You can now load a product in Shopify or Bigcommerce and have it break into components within ShipHero without having to do anything in ShipHero.  Start with the SKU in ShipHero* and then break-up the components with an asteriks symbol; *.  So in the example below, the SKU shiphero*boots9*socks becomes a set of 1 boots9 . . . Read more

Dynamic Slotting in ShipHero

Dynamic slotting is by default not enabled on ShipHero accounts. If you would like to use dynamic slotting please contact us by email and chat. Dynamic slotting allows you to track how many units of stock are in each location in your warehouse. For example you can have 10 of . . . Read more

Why is my order not ready to ship?

The most common reason an order is not ready to ship is because the items are backorder. Item is backordered If any items are backordered and the Allow Partial is off, then order will not be ready to ship. If you turn Allow Partial on, if any items are allocated . . . Read more