An example being, say if you wanted Picker A to only process orders from a specific Sales Channel - then you could simply create an Order Status that is set when orders from that Sales Channel are available.

Order Status is based on matching shipping method or matching items in an order.

To start, define a custom order status by viewing our order status settings:
https://app.shiphero.com/dashboard/order-statuses

Use the Add Status give it a name.

Once you've created the status, you can then define how it is mapped by selecting the matching products and shipping method(s) to be eligible for that order status.

To view those orders, you can filter orders by Status in your orders view. 

Setting a default Order Status for a User
Simply go to My Account > Users > Edit User and then select the Default Order Status for that user.

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If you just want to learn more about how ShipHero may be able to help solve your challenges, you can schedule a free call with our solutions team.

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