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All posts in Advanced Techniques

Order Tags

You can assign tags to your orders and then filter by the tags. Order tags are set in one of 3 ways: Set manually as shown above Set via Automation Rules which can be defined by following the instructions located at By creating Order Tags in Shopify that are then download . . . Read more

Using multiple warehouses in ShipHero

ShipHero supports multiple warehouses. There are 3 ways you can structure your multiple warehouses. All orders are assigned to the primary warehouse, products are only created in the primary warehouse. You manually add products and assign orders to the other warehouses as needed. Orders are assigned by Priority. Orders go . . . Read more

Automation Rules

What are Automation Rules? Automation rules allow you to take actions on orders that meet the criteria you define. You can create, see and edit your automation rules at So you might say any order going to a particular zip code gets a fraud hold. Or you might say any order . . . Read more

How to charge a manual order in ShipHero

When you take orders manually, if you want to charge them directly in ShipHero you can if you have an account. Step 1 is to add your credentials at Settings -> Then you’ll have a Charge Order button on your orders you can use.

Dynamic Slotting in ShipHero

Dynamic slotting is by default not enabled on ShipHero accounts. If you would like to use dynamic slotting please contact us by email and chat. Dynamic slotting allows you to track how many units of stock are in each location in your warehouse. For example you can have 10 of . . . Read more

Why is my order not ready to ship?

The most common reason an order is not ready to ship is because the items are backorder. Item is backordered If any items are backordered and the Allow Partial is off, then order will not be ready to ship. If you turn Allow Partial on, if any items are allocated . . . Read more

Use a different shipping carrier account for certain orders

Lets say you sell via a platform that requires that you use their shipping carrier credentials, or you just want to use a separate carrier account for tracking. First we’ll create a new profile for the platform by going to and hitting Add A Warehouse. Leave the Warehouse as Primary and change . . . Read more