Why you would want to map different Shopify stores to different warehouses This is useful if for example if you have a US store and a Canadian store and you have a US warehouse and a Canadian Warehouse. You can choose to show your stock from both warehouses in both stores, . . . Read more
You can now load a product in Shopify or Bigcommerce and have it break into components within ShipHero without having to do anything in ShipHero. Start with the SKU in ShipHero* and then break-up the components with an asteriks symbol; *. So in the example below, the SKU shiphero*boots9*socks becomes a set of 1 boots9 . . . Read more
If you sell both online and via Shopify POS, this guide will show you how to set up ShipHero. If your Shopify store is already connected to ShipHero, you can skip this step. If it’s not connected go to https://app.shiphero.com/dashboard/stores hit Add a New Store If you have just one warehouse Now . . . Read more
If you have old orders that you want to make sure never get into ShipHero, this flag is extremely usefull. Any Shopify order with an ID before this number will not be imported into ShipHero even if Shopify sends us webhooks for it.
Shopify provides fraud information on orders. That information is displayed in your Shopify store and is showed in Shopify. Shopify recently released an update that changed the way ShipHero received this as well as other information. You can now set rules as to what orders, if any, you would like . . . Read more
Orders places on Shopify appear in ShipHero within a few seconds and if there are no holds on the order, they are ready to ship just that quick. If a customer enters order notes they will show in ShipHero. You can choose whether or not those notes should show as . . . Read more
When you load a product in Shopify it will download to ShipHero generally within around 1 minute. The tutorial below is a helpful process for loading products into Shopify. Duplicating Products in Shopify When the product is initially downloaded from Shopify, ShipHero downloads the product name, SKU, barcode, price, vendors and . . . Read more
If you sell the same product across multiple channels, for example an Amazon store, 2 Shopify stores and an eBay shop or if you sell the same product with multiple listings in a single channel, for example attached to multiple ASINs in Amazon, ShipHero will keep them all sync easily. To . . . Read more
A common way of adding products in Shopify is to duplicate an existing product and make changes to it. Since ShipHero imports products almost immediately, this can cause issues if the item is imported before it’s complete. To resolve the issue, create shell products with a sku of “donotimport”. You . . . Read more
Go to My Account -> Stores https://app.shiphero.com/dashboard/stores and hit Sync.