ShipHero identifies if there are multiple orders from the same customer address.
Merging orders will allow you to potentially not have to send multiple shipments to that customer. This is designed to save time, packaging resources and reduce shipping costs.
When ShipHero identifies orders with the same customer address, there is an option to merge the matching orders.
Tip: You can choose which order acts as the master order, this will instruct ShipHero to print the correct invoice details as well as set the shipping method.
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If you just want to learn more about how ShipHero may be able to help solve your challenges, you can schedule a free call with our solutions team.