Here's a handy reference of basic inventory terms used in ShipHero.

Allocated
Count of a SKU not yet withdrawn from inventory but reserved for orders, so not available.

Available
Count of a SKU that is currently available. (This is the number that is pushed to your sales channel for each SKU)

Back Order
Count of a SKU that cannot be currently fulfilled.

Bin
Defined location for organizing SKUs in the warehouse.

Kit
A SKU that can contain a collection of other SKUs.

Name
Typically used as a readable reference for each item.

On Hand
The total count of a SKU that is currently available for use. (Note, Available is the count indicated in your sales channels)

On Order
The total count of a SKU that has been ordered from a vendor (also referred to as a supplier)

Pending Return
The total count of a SKU that is currently marked for return and has not been received.

Reserve
Count of a SKU that is not to be sold in your sales channel.
For example, if you’re running a flash sale and want to hold some stock for returns or exchanges, you would enter your full inventory of say 100 units as the On Hand and a Reserve of 5 units. We’ll then tell the platform that you have 95 available for sale (On Hand minus Reserve). The Available count will remain 100.

Reorder Amount
The number that should be reordered when a SKU reaches the Reorder Level.

Reorder Level
The Available value a SKU must reach to trigger a Reorder. (See Reorder Amount).

Sell Ahead
Count of a SKU that is coming in on a Purchase Order that you want to sell on your platform but have not yet received it.
For example, if you have 10 On Hand, 0 Allocated and a Purchase Order coming in tomorrow with 100 units. You might set a Sell Ahead of 50 of those units and ShipHero will notify the sales channel that there are 60 for sale (Available plus Sell Ahead).

SKU
Meaning Stock Keeping Unit. This is a unique identification code given to each product in your inventory. ShipHero will generate a SKU if none exist based on the product id found in the sales channel it exists within.

Note on what's pushed to your sales channel: ShipHero uses:
Available +Sell Ahead - Reserve.

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