Here's a handy reference of basic inventory terms used in ShipHero.
Allocated: Allocated is how many units you have in stock and owe to customers for open orders.
Backorder: Backorder is how many units you owe to customers for open orders and don’t have stock for in the warehouse.
Available: Available is how many unsold units on your shelf. It is On Hand – Allocated.
Count of how many units you have in stock and owe to customers for open orders.
Count of how many unsold units in stock. The formula used is: On Hand – Allocated. Note: This is the number that is pushed to your sales channel for each SKU.
Count of how many units you owe to customers for open orders and don’t have stock for in the warehouse.
Defined location for organizing SKUs in the warehouse.
A SKU that can contain a collection of other SKUs.
Typically used as a readable reference for each item.
The total count of a SKU that is currently available for use. (Note, Available is the count indicated in your sales channels)
The total count of a SKU that has been ordered from a vendor (also referred to as a supplier)
The total count of a SKU that is currently marked for return and has not been received.
Count of a SKU that is not to be sold in your sales channel.
For example, if you’re running a flash sale and want to hold some stock for returns or exchanges, you would enter your full inventory of say 100 units as the On Hand and a Reserve of 5 units. We’ll then tell the platform that you have 95 available for sale (On Hand minus Reserve). The Available count will remain 100.
The number that should be reordered when a SKU reaches the Reorder Level.
The Available value a SKU must reach to trigger a Reorder. (See Reorder Amount).
Count of a SKU that is coming in on a Purchase Order that you want to sell on your platform but have not yet received it.
For example, if you have 10 On Hand, 0 Allocated and a Purchase Order coming in tomorrow with 100 units. You might set a Sell Ahead of 50 of those units and ShipHero will notify the sales channel that there are 60 for sale (Available plus Sell Ahead).
Meaning Stock Keeping Unit. This is a unique identification code given to each product in your inventory. ShipHero will generate a SKU if none exist based on the product id found in the sales channel it exists within.
Note on what's pushed to your sales channel: ShipHero uses:
Available +Sell Ahead - Reserve.