To update an order address simply view your orders, find the order you want to update and change the address.

Sometimes, the address you entered may not update. You may also see the order history that there’s a logged entry for “Address Not Found”.

When you’re having problems updating addresses, the most likely cause is that the USPS address validator rejected the address you entered.

If you still want to go ahead and use the address that didn’t pass the USPS address validation, simply enable the “Ignore Address Validation Errors” option in the order.

Once this option is enabled, any address changes for that order are not validated and will be saved.

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If you just want to learn more about how ShipHero may be able to help solve your challenges, you can schedule a free call with our solutions team.

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