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Track packer errors

When a customer contacts you and reports that they got the wrong item, you can log that and run reports to see what mistakes were made.

When you get a contact from the customer, go to the order, scroll to the shipment that had the mistake and hit “Report” and choose the item that was wrong and add any notes.

When we want to check our errors we go to choose any picker and scroll down to see the errors for this month and we can also look at the errors from any previous month.


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