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Track packer errors

When a customer contacts you and reports that they got the wrong item, you can log that and run reports to see what mistakes were made.

When you get a contact from the customer, go to the order, scroll to the shipment that had the mistake and hit “Report” and choose the item that was wrong and add any notes.
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When we want to check our errors we go to https://app.shiphero.com/dashboard/packers choose any picker and scroll down to see the errors for this month and we can also look at the errors from any previous month.

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