Recommended Hardware Devices

Note: If you're located in Australia, we recommend purchasing hardware from https://www.barcodes.com.au/shiphero/ who offer free delivery.

Mobile Devices

Typically used by the pickers and packers out in the warehouse to pick, pack and ship orders using the ShipHero Apps (https://app.shiphero.com/apps)

For Single & Multi-Batch Picking

  • iPad generation 3 or greater.
  • iPad Mini generation 2 or greater.
  • iPhone generation 6 or greater.
  • iPod Touch generation 4 or greater.

Print Station

This allows you to connect your printers and scales. You can use both PC or a Mac. ShipHero suggests the minimum requirements:

PC

  • Microsoft Windows 10 operating system
  • 4GB memory
  • 1.7GHz or faster CPU
  • 512MB available storage
  • Chrome browser recommended

Mac

  • OSX Version 10.11 "El Capitan" or greater operating system
  • 4GB memory
  • 1.4GHz or faster CPU
  • 512MB available storage
  • Chrome browser recommended

Printers

  • Labels -  Any Thermal label printer, including Zebra, Rollo, Dymo 4XL (link to Amazon)
  • Invoices -any standard laser printer will work.
  • Barcodes (optional if you want to print barcode labels) - any USB thermal label printer will work. For the labels to print on the size we recommend is 1.125" x 3.5" or 2.25" x 1.25". Note for Mac users: There is an issue with Dymo printer compatibility with Mac OS which prevents multiple copies of a label being printed at one time. We do not recommend using a Dymo for barcode label printing if you are using a Mac. 

Scale

We recommend Mettler Toledo and Dymo m10 and m25 usb scales.

Barcode Scanner

There are a few options to scan barcodes. We do not recommend using the iPhone Camera because it is slow and requires good lighting in order to work.

  • Bluetooth Scanners for Mobile apps - if you're using a mobile device around the warehouse, we strongly recommend a wireless scanner. We currently ONLY integrate with Socket Mobile Scanners S730 (link to Amazon) & S800 (link to Amazon).   
  • Note: HID devices are NOT supported on ShipHero mobile apps.