Recommended Hardware Devices

Note: If you're located in Australia, we recommend purchasing hardware from who offer free delivery.

Mobile Devices

Typically used by the pickers and packers out in the warehouse to pick, pack and ship orders using the ShipHero Apps (

For Single & Multi-Batch Picking

  • iPad generation 3 or greater.
  • iPad Mini generation 2 or greater.
  • iPhone generation 6 or greater.
  • iPod Touch generation 4 or greater.

Print Station

This allows you to connect your printers and scales. You can use both PC or a Mac. ShipHero suggests the minimum requirements:

PC Minimum Requirements

  • Microsoft Windows 10 operating system
  • 4GB memory
  • 1.7GHz or faster CPU
  • 512MB available storage
  • Chrome browser recommended

Mac Minimum Requirements

  • OSX Version 10.11 "El Capitan" or greater operating system
  • 4GB memory
  • 1.4GHz or faster CPU
  • 512MB available storage
  • Chrome browser recommended


  • Labels -  Any Thermal label printer, including Zebra, Rollo, Dymo 4XL (link to Amazon)
  • Invoices -any standard laser printer will work.
  • Barcodes (optional if you want to print barcode labels) - any USB thermal label printer will work. For the labels to print on the size we recommend is 1.125" x 3.5" or 2.25" x 1.25". Note for Mac users: There is an issue with Dymo printer compatibility with Mac OS which prevents multiple copies of a label being printed at one time. We do not recommend using a Dymo for barcode label printing if you are using a Mac. 


For heavy use (puns!) we recommend Mettler Toledo scales due to their ability to take much more abuse. If you're looking for a scale that's cheaper and isn't used as much, try the  Dymo m10 and m25 USB scales.

Barcode Scanner

There are a few options to scan barcodes. We do not recommend using the iPhone Camera because it is slow and requires good lighting in order to work.

  • Bluetooth Scanners for Mobile apps - if you're using a mobile device around the warehouse, we strongly recommend a wireless scanner. We currently ONLY integrate with Socket Mobile Scanners S730 (link to Amazon) & S800 (link to Amazon).   
  • Note: HID devices are NOT supported on ShipHero mobile apps.