Recommended Hardware Devices

Mobile Devices

Typically used by the pickers and packers out in the warehouse to pick, pack and ship orders using the ShipHero Apps (https://app.shiphero.com/dashboard/apps)

For Single & Multi-Batch Picking

  • iPad generation 3 or greater.
  • iPad Mini generation 2 or greater.

For Single Item Batch Picking

  • iPhone generation 6 or greater.
  • iPod Touch generation 4 or greater.

Print Station

This allows you to connect your printers and scales. You can use both PC or a Mac. ShipHero suggests the minimum requirements:

PC

  • Microsoft Windows 10 operating system
  • 4GB memory
  • 1.7GHz or faster CPU
  • 512MB available storage

Mac

  • OSX Version 10.11 "El Capitan" or greater operating system
  • 4GB memory
  • 1.4GHz or faster CPU
  • 512MB available storage

Printers

  • Labels -  Any Thermal label printer, including Zebra, Rollo, Dymo 4XL (Available on Amazon)
  • Invoices -any standard laser printer will work.
  • Barcodes (optional if you want to print barcode labels) - the most popular one is the Dymo 450, but any USB thermal label printer will work. For the labels to print on the size we recommend  is 1.125" x 3.5".

Scale

We recommend Mettler Toledo and Dymo m10 and m25 usb scales.

Barcode Scanner

There are a few options to scan barcodes. We do not recommend using the iPhone Camera because it is slow and requires good lighting in order to work.

  • Bluetooth Scanners for Mobile apps - if you're using a mobile device around the warehouse, we strongly recommend a wireless scanner. We currently ONLYintegrate with Socket Mobile Scanners 7Ci, 7Pi, 800 series and 700 series. The 7CI is a popular one for the iPad and the 8Ci for the iPod/iPhone. Available on Amazon.  HID devices are NOT supported on ShipHero mobile apps.