Shipment Report

Reports > Shipments

Use this report to measure the volume of shipments made within ShipHero. See the number of shipments made in a specific time period, your shipment cost, your end-customers’ shipment costs, profit, and items shipped. There are multiple ways to filter the report, such as by date, carrier, shipping label status, store, and warehouse.


Date range: Date range end is not inclusive. This date search is the date of the Shipment, not the date of the order.
You can also filter by Carrier, Method, Profile, Warehouse, Packer, Label Status, Platform (shipped on or off ShipHero), Stores, and Drop Shipments.

Report Highlights:

Shipments – this is the number of shipments that were made. Every time a shipping label is generated, this counts as a shipment. It is possible to have one order that will produce more than one shipment.If a label is voided in the Order Details Page, then the shipment will no longer appear in the Shipment.
Your Shipment Cost – this is the cost of the label that was generated through ShipHero. 
Customer Shipment Cost – This is the amount that the customer was charged to ship the goods. 
Shipment Profit – This is “Your Shipment Cost” subtracted from the “Customer Shipment Cost.”
Distinct Items Shipped – This is the number of line items that were shipped.
Quantity Shipped – This is the actual number of items. Using the example of 3 of one sku and 2 of another sku, the quantity shipped would be 5

Searching Data:

The search field is best used for isolating order numbers and tracking numbers. 

Column visibility:

  • Created Date: Date the shipment was created.
  • Order Date: Date the order was created.
  • Order Number
  • Total Shipping Charged: The amount the customer is charged for shipping fees.
  • Distinct Items Shipped: Number of distinct skus.
  • Quantity Shipped: Number of items shipped.
  • Line Item Total: charged to the customer for products.
  • Dropshipment: Whether or not the order was dropshipped.
  • Store- Store the order was downloaded from
  • Packer
  • Profile
  • Warehouse 
  • Tracking Number
  • Label View (url link)
  • Carrier
  • Method
  • Email
  • Name
  • Address
  • Address2
  • City
  • State
  • Zip
  • State
  • Country
  • Shipping Box
  • Height
  • Width
  • Length
  • Label Cost
  • Cost Difference
  • Insurance
  • Total shipping charged
  • Distinct Items
  • Quantity Shipped

Clicking on the column head will sort the data alphanumerically Ascending or Descending by the results of that column.