Endeavour Web (Pick, Pack & Ship)
Pick, Pack and Ship for Desktop
View and pack ready to ship orders. Only orders that are ready to ship with the order status and warehouse of the user will appear here. Use the search bar to find specific orders by typing in an order number or scanning a tote barcode if orders were picked in a multi-item batch. Make sure nothing on the page is clicked and then scan the tote barcode. The order numbers appear at the top of each order, along with the order status, the required ship date, the tote number (if picked to tote), warehouse notes and product images.
Use the ‘Filter Orders’ button to filter for specific order tags.
If using Dynamic Slotting, all products on orders must be in pickable bin locations. To properly scan a tote barcode, do not put the cursor in the search bar.
Single Item Batches
Hover over a tote to see the ‘Start Shipping’ button or ‘Clear Batch’ button. To begin packing a batch, click ‘Start Shipping’ or scan the tote barcode. The ‘Clear Batch’ button will empty the tote and dissociate the tote from the orders. The orders will then be ready to pick again.
‘Start Shipping’ will display the items in the tote with how many orders are associated with that item. Hover over a SKU to see the ‘Edit Item’ and ‘Pack Orders’ buttons. Edit product details from here or begin to pack the orders. To begin packing, either scan a product barcode to pull up associated orders or select the orders to pack from the screen, enter the dimensions, select the box type, and confirm the weight. Mark the product as packed and select ‘Print Label and packing list.’ Once labels print and the items are packed, select ‘All Done’ and ‘Complete Orders.’ Continue on to the next product in the batch.
Manage and receive purchase orders here. View and open all pending purchase orders and use the filters to sift through specific statuses, inventory statuses, vendors, warehouses, and created and expected received dates. Use the search bar to search for purchase orders using the PO number. View an existing PO by clicking a PO number in the column on the left or create a new order by selecting ‘Create new PO.’
Open an existing PO to add products, update expected received date or order status, and add notes or attachments. Click on ‘Receiving Page’ on the upper right to receive incoming inventory. From this page, use a USB scanner to scan items in as received. Mark items as rejected as needed by clicking on the 0 under the rejected column. Click ‘Add a new reason’ to record the number of units that are rejected and the reason as to why. All rejected units will appear in the Rejected Line Items report on the web dashboard.
Workstations are necessary to print directly from ShipHero. Each computer that has the print listener application installed will appear on this page. There is an indicator of whether or not the station is online (green) or offline (red). If the station is offline, this means the print listener is not open and running on the computer. If the computer is online, it’s ready to be used for printing.
Each computer should have a station. Click ‘Assign new station’ to create a workstation. There are four setups: Invoice printer, Label printer, Barcode printer, and Scale. Use the dropdown menus that appear next to each setup option to select the desired printer or scale. Use the ‘Test’ button to run a test print to ensure the invoice and labels print as intended.
At the top of the page is a ‘Refresh Printers and Scales’ button. This is used to clear all current printer selections. Click the ‘Save Settings’ button when changes are made on this page. At the bottom of the page is an option to “Go back to the previous stations page.” This is intended for users on old versions of the print application and can be ignored if using version 5 or newer. The print application version is visible in the upper right corner of the print application once opened.
Users will only be able to print from the workstation they are currently assigned to in their settings.
Manage user settings here, such as default order status and assigned workstation. Each user can only print from the station assigned to their user. The assigned order status allows the user to see only ready to ship orders with the chosen status. User settings can also be managed from the web dashboard and ShipHero Mobile.
Click ‘Sign Out’ to log out of Endeavour Web.