Voiding UPS Labels

Outbound Shipping Labels

UPS labels that will not be used should be voided within 90 days of creating the shipment.

Within the first 90 days, you can void a UPS package label from your ShipHero order detail page. Once 90 days have elapsed, you will need to contact your local UPS customer service office for assistance voiding a UPS label.

Inbound Return Labels

UPS return labels that will not be used should be voided within 24 hours of processing the shipment.

Within the first 24 hours, you can void a UPS return package label from your ShipHero Return's page. Once 24 hours has elapsed, you will need to contact your local UPS customer service office for assistance voiding a UPS return label.