ShipHero Help Center

FAQ

Frequently Asked Questions

  • What are WooCommerce Webhooks?
  • Are Shopify Orders Paid by Money Order Considered Unpaid?
  • Can I Connect Multiple Shipping Accounts With a Single Carrier?
  • How Can I Place Many Orders On Hold?
  • How Does "Free SKU for First Time Customer" Work?
  • Why Did an Older Order Ship Before a Newer Order?
  • How to Reship an Order
  • Using a 3rd Party Shipping Account
  • How to Count Your Entire Inventory
  • Why Do Orders Have Generic Label for Shipping Method?
  • What does the Dashboard "Total Orders On Hold" represent?
  • How Address Validation Works
  • Fraud Rules with Shopify and Shiphero
  • What's My FedEx Hub ID?
  • ShipHero Data & Communications Security Practices
  • Allow Partial & Partial Shipments
  • What is Shipping Cutoff?
  • Updating SKUs
  • I Voided the Order Shipping Label & Now Want to Reship
  • Can I use Magento on the Startup Plan?
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